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What if I want to call the SOCIAL SECURITY ADMINISTRATION with a question?

If we represent you or you are thinking about getting representation contact us not Social Security -we have the answers. If you feel you must deal directly with the Social Security Administration (SSA ), first talk to an SSA representative at SSA 's toll-free telephone number, 1-800-772-1213. Because so many people have had problems dealing with SSA at the 800 number, we have devised a set of rules to use this number effectively. Here they are:

Rule 1: Call the 800 number only during the second half of the month and then only on Wednesdays, Thursdays and Fridays before 10:00 a.m. or after 3:00 p.m.

We know this sounds silly, but this recommendation, which comes out of an official SSA brochure, will help you avoid the times when the 800 number is most heavily used. Whether you adopt this rule depends on two things:

  1. Whether you really have to call SSA at some other time; and
  2. How much you hate busy signals and recordings.

The teleservice center is busiest during the first half of the month when people are calling about missing checks, on Mondays and Tuesdays, apparently because people use the weekend to dream up questions for SSA, and between 10:00 a.m. and 3:00 p.m. daily.

You can call and talk to a real person from 7:00 a.m. to 7:00 p.m. Monday through Friday. If you call before 8:00 a.m. or after 4:15 p.m. your call will be routed to a teleservice center in another time zone. If you call between 7:00 p.m. and 7:00 a.m. or anytime on weekends or federal holidays, you will get to talk to a machine and leave a recorded message. Do not assume you will be contacted.


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SSDI FAQs Our Firm Can Help

Get answers to commonly asked questions. Social Security Disability claims require the excellent counsel and representation of a lawyer. At Adams Law Group, we have over two decades of legal experience and are prepared to provide the skilled guidance that you need. Our team serves the entirety of Missouri and has the detailed understanding of SSD regulations to handle your case and win our claim. We can help you complete your application in detail and provide all the necessary evidence to establish your eligibility, and we are also able to aggressively represent you throughout the appeals process.

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